Terms & Conditions

Welcome to Infodazz Cloud.

Infodazz Cloud is a cloud-based software platform offering digital business management solutions for restaurants, financial businesses and other commercial organizations.

These Terms & Conditions (“Terms”) govern access to and use of our main website, associated product websites, software applications, dashboards, subscription services and related digital services.

The Services are provided by Infodazz Cloud, operating under the Infodazz brand (“Infodazz”, “we”, “our” or “us”).

By registering, subscribing, accepting these Terms electronically or using our Services, you agree to these Terms and acknowledge our Privacy Policy.

If you represent a business, you confirm that you are authorized to accept these Terms on its behalf.

These Terms apply to:

• Infodazz Cloud: https://cloud.infodazz.org — the central website for product information, demonstrations, enquiries, subscriptions and related services.
• Resto POS: https://restaurant.infodazz.org — restaurant billing, order management, operational management, reporting and related software features.
• Finance Software: https://finance.infodazz.org — financial account administration, collections, transactions, accounting, reporting and related software features.
• Future Products: Additional applications and services launched under the Infodazz Cloud platform and referencing these Terms.

Infodazz provides technology solutions to support the operations of subscribing businesses.

Restaurant customers remain responsible for their food services, pricing, orders, customer transactions, billing accuracy, applicable taxes and statutory obligations.

Finance customers remain responsible for their financial products, lending or deposit-related activities, account records, interest calculations, collections, customer verification and applicable regulatory compliance.

Infodazz does not operate the subscribing customer's underlying business.

The availability of finance software does not mean Infodazz is licensed to operate as a bank, lender, deposit-taking institution or other regulated financial service provider.

Customers must independently ensure they are legally authorized to conduct their business activities.

Customers must provide accurate registration and business information.

Customers are responsible for maintaining secure login credentials, assigning appropriate employee permissions and supervising account access.

Unauthorized account sharing, fraudulent activity, attempts to bypass security controls and unlawful use of the platform are prohibited.

Customers must promptly notify Infodazz of suspected unauthorized access or security incidents involving their accounts.

Infodazz may provide monthly, annual or other subscription plans.

Applicable fees, taxes, billing periods, available features and renewal conditions will be displayed or communicated through the relevant plan, quotation, order form or subscription agreement.

Customers are responsible for paying applicable subscription charges by the due date.

A subscription is considered successfully renewed only when the applicable renewal conditions have been satisfied and payment has been confirmed.

Infodazz may revise subscription pricing and features with appropriate notice.

Third-party costs, including applicable payment gateway, SMS, WhatsApp or other integration charges, may be charged separately unless expressly included in the subscribed plan.

Customers are responsible for monitoring their subscription validity and renewing their subscriptions on time.

If a subscription expires, renewal is unsuccessful, payment is declined or the customer fails to renew:

• Infodazz may suspend access to the software, administration panels and paid features.
• Certain functions, including data entry, billing, transactions, reporting and data exports, may become unavailable.
• Access to stored information may remain restricted until successful renewal, where restoration remains technically available.
• Infodazz is not obligated to provide continued access to expired subscription services without payment, except where required by applicable law or a separate agreement.
• Any grace period or post-expiry access arrangement will apply only if expressly communicated by Infodazz.
• Customers are responsible for renewing their subscriptions before expiration to avoid interruptions to business operations.

7.1 Customer Responsibility: Customers are responsible for downloading, exporting and maintaining their own copies of important business records while their subscriptions and relevant data access features remain active. This includes, where applicable, sales records, invoices, accounting entries, collections, receipts, customer information, financial reports, audit documents and other operational information.

7.2 Retention After Expiry: Following subscription expiration, cancellation, non-renewal or termination, Infodazz may retain customer data temporarily in accordance with its applicable retention schedule, contractual commitments and legal obligations. Infodazz does not guarantee that expired account data will remain available indefinitely.

7.3 Deletion of Expired Account Data: After the applicable retention period and any legally required notice or other process, Infodazz may delete, anonymize or otherwise dispose of customer data that is no longer required to be retained. Certain information may be retained separately where required by applicable laws, regulatory obligations, security requirements, tax obligations or lawful government directions.

7.4 No Guaranteed Data Recovery: Once customer data has been permanently deleted from the applicable production systems and recoverable backups, Infodazz does not guarantee its retrieval, restoration or reconstruction. Renewing a subscription after permanent deletion does not entitle a customer to recover previously deleted information. Infodazz is not obligated to recreate historical customer records, re-enter transactions, reconstruct accounting information or manually rebuild deleted data.

7.5 Limitation of Responsibility: To the extent permitted by applicable law, Infodazz is not responsible for business losses resulting solely from a customer's failure to renew a subscription, maintain accessible data exports or preserve its own records after appropriate notice and expiry of the applicable retention period. Nothing in this clause excludes liability arising from Infodazz's own breach of applicable law, contractual obligations or other liability that cannot lawfully be excluded.

Customers may request subscription cancellation through designated account features or official support channels.

Cancellation does not automatically entitle a customer to a refund of previously paid subscription charges.

Refund eligibility will be determined according to the applicable plan, purchase terms, contractual commitments and relevant laws.

Any approved refund will be processed through an appropriate payment method.

Customers retain their rights and ownership interests in the business data entered, uploaded or maintained through the Services.

Infodazz processes customer information to provide the subscribed Services and fulfil applicable contractual and legal obligations.

Customers remain responsible for the accuracy, completeness, authorization and legality of their business records.

Infodazz does not independently verify every financial entry, customer document, restaurant bill, transaction or accounting record created by customers.

Infodazz may preserve, access and disclose relevant information when required or permitted by applicable law or a valid legal process. This may include requests from:

• Government departments and statutory authorities.
• Courts and legally authorized judicial bodies.
• Law-enforcement and investigation agencies.
• Income Tax, GST and other tax authorities.
• RBI and other financial regulators, where applicable.
• Authorized cybersecurity and regulatory authorities.
• Other legally empowered audit or inspection authorities.
• Disclosed records may include business registration, account info, employee/customer records, billing and transaction records, financial account and ledger data, payment references, system security logs, and lawfully requested documents.
• Infodazz will take reasonable steps to verify the authority and legal basis for a request and limit disclosure to information appropriately required.
• Where legally permitted and appropriate, Infodazz may notify the affected business customer. Such notice may be withheld where prohibited by law or lawful authority.
• Customer consent is not required for disclosure where applicable law authorizes or requires disclosure without consent.
• Information will be provided only to the extent available, lawfully retained and required to be disclosed. Infodazz is not obligated to reconstruct information that has already been lawfully and permanently deleted.
• Customers remain responsible for complying with audit requirements applicable to their own businesses and for preserving any records that they are legally required to maintain.

Restaurant customers are responsible for maintaining appropriate business licences, food safety compliance, pricing information, tax settings, invoices, order records, employee permissions and customer service procedures.

Infodazz is not responsible for food quality, customer disputes involving restaurant products, incorrect customer-entered prices or failures by a restaurant to comply with its statutory obligations.

Customers using finance products must ensure that their activities comply with applicable laws and any relevant RBI, lending, microfinance, chit fund, deposit, KYC, AML, accounting, tax or consumer protection requirements.

Customers are responsible for defining financial products, interest rates, penalties, repayment rules, transaction approvals, customer verification procedures and regulatory reporting.

Software-generated financial calculations and reports must be reviewed and validated by the customer.

Infodazz does not guarantee that use of its software alone establishes regulatory compliance.

Infodazz will maintain appropriate safeguards to protect customer information against unauthorized access, disclosure or misuse.

Customer business information will not be independently sold or commercially disclosed for unrelated advertising purposes.

Confidentiality obligations remain subject to applicable laws, authorized data processing and valid government or regulatory disclosure requirements.

Infodazz may periodically perform software maintenance, infrastructure upgrades and security updates.

Temporary disruptions may arise from maintenance, network failures, third-party service interruptions or technical incidents.

Infodazz will take reasonable steps to maintain service reliability, subject to any specific service-level commitments agreed with the customer.

No uninterrupted or error-free service guarantee is made unless expressly provided under a separate agreement.

Some Services may integrate with third-party payment gateways, communications services, hosting providers and other platforms.

Such providers may have separate fees, conditions and privacy policies.

Infodazz is not responsible for independent third-party failures except to the extent responsibility arises from Infodazz's own acts, omissions or contractual obligations.

All software, source code, designs, trademarks, documentation and proprietary platform materials remain the property of Infodazz or its licensors.

Customers receive a limited, non-exclusive, non-transferable right to use the Services in accordance with their subscriptions.

No ownership of the software is transferred to subscribing customers.

Customers must not use the platform for fraud, unauthorized access, unlawful financial operations, malicious activity, infringement of intellectual property rights or other prohibited conduct.

Infodazz may suspend or restrict accounts when reasonably necessary for security, legal compliance, material breach of these Terms or non-payment.

Where appropriate, customers will receive notice and an opportunity to resolve the issue.

To the extent permitted by applicable law, Infodazz will not be responsible for indirect or consequential losses arising from service interruptions, unauthorized customer activity, incorrect data entered by customers or a customer's failure to maintain required records or timely subscriptions.

Any applicable liability limits will be governed by the relevant contract and mandatory legal requirements.

Nothing in these Terms excludes responsibility for matters that cannot lawfully be excluded.

Infodazz may update these Terms to reflect changes in its Services, products, operations or legal obligations.

Material changes will be communicated through appropriate channels.

Where legally required, additional acceptance or consent will be obtained.

These Terms are governed by the laws of India.

Subject to mandatory legal requirements and applicable jurisdictional rules, disputes will be subject to the jurisdiction of courts located in Madurai, Tamil Nadu, India.

Infodazz Cloud

Operated by: Infodazz

Website: https://cloud.infodazz.org

Support Email: support@infodazz.org

Registered Address: 2nd Floor, No.118, Ramayya Thevar Street, Natraj Nagar, Madurai, TamilNadu - 625016, India